![]() ![]() Once you have made a gap you will see the fastening tabs that hold the lid on, and its just a matter of forcing the top upwards and gently pushing the fastening tabs towards the inside of the case. To open the case, take your preferred case opening screwdriver and insert it between the thick bit and the thinner top panel at the back of the unit above the composite (yellow) video output. My first instinct was to crank on the thick chunky bit of plastic with the scallop shapes, but I soon learned that this was just an aesthetic, the actual lid is the thin piece above the groove in the aesthetic scallop bit. ![]() The ironic part of this is that I actually found it harder to open the unit than disconnect the power button PCB. YES, you read correctly, just disconnect it! There is a power button on the remote you can use to switch the unit on and off anyways. The cure, simply disconnect the smaller power button PCB. It seems that something on the smaller power PCB, or perhaps the power button itself shorts/fails, hence as soon as you start the unit, the switch thinks its been pressed and it turns the unit off. This seems odd for the power button to be on a different board, but it is a gift from god that it has been designed this way. Inside the box is the main PCB (Printed Circuit Board), and there is a smaller PCB for the POWER button connected to the main PCB with a few wires. However, there is a VERY simple fix, but it does involve opening the unit. I did learn a lot about this unit during this process though, and will share it with you now – and as always, I am sharing MY experience! Should you CHOOSE to try to replicate my experience with your device, and FAIL, it is completely your own fault, and I take no responsibility what so ever!Īfter Googling the symptoms, it appears that this is a VERY common problem with this unit, and the folks at WD refuse to acknowledge it as an issue. My wife gathered up the units box, dug the receipt out, and was set to drive me back to the store to exchange the unit, when I proceeded to do what any grumpy male geek with a failing piece of technology would do – I took to it with a screwdriver, pried it open and voided the warranty! I tried the using the power button on the unit, and it yielded the same result, automatic shut down after the loading screen. I would press the power button on the remote and see the screen above, and then the unit would just turn itself off. Last week however, my 3 week old unit simply refused to boot. Since purchasing the machine I have tried several versions of the firmware, and have settled/rolled back (using WD’s own rollback instructions and previous OS builds on the WD Firmware Rollback Page) to version 2.04.13, which in my opinion, and the WD Community opinion, seems to be the best offering so far. The current version at time of writing is 2.07.17. I have found it to be slow, kinda clunky, and a bit frustrating when it comes to finding media quickly, as I have a large collection. The premise/purpose of the unit is good, it is well featured in hardware, but the firmware/operating system is not as good as it could be, given the potential of the units hardware capabilities. As mentioned in THIS post, I bought a WD TV Live Hub unit a month ago, and I have been fairly happy with it so far. ![]()
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